Terms & Conditions

ORDERS

Account login information is needed to access wholesale prices and place items in your cart. 

Opening orders are $200 USD minimum. All reorders are $100 USD minimum.

PAYMENT

We accept Visa, Mastercard, American Express, COD, PayPal and checks.

SHIPPING AND SHIPPING COST

  • US customers: Our default shipping methods is UPS Ground. We offer a flat rate shipping:
Total Order Shipping Cost (with UPS Ground)
$100-150 $15
$150-200 $20
 $200-250 $25
$250-300 $30
$300+ FREE

For any special shipping request such as FedEx or USPS for US or international buyers, please contact us by email to cathayana@hotmail.com

  • Everywhere else: We will quote the most competitive price to ship your order.
    A separate invoice will be send by email after you placed your order and prior shipping. 

The tracking number associated with your order will be provided.  If your order has a specific future ship date, we will do our best to ship on that day.

Buyers are responsible for all shipping costs associated with their orders.  Buyers are also responsible for all additional fees and/or customs fees that may be incurred if their orders are shipped outside of the USA.

RETURN

In the case of product defects, we accept returns within 7 days of receiving your order. Please contact us regarding any issues with your order. Returns must be approved by us and we will issue you a Return Merchandise Authorization prior to returning.

 Availability, prices, and delivery rates are subject to change.